Kouzes and posner (2009) remind us that successful leaders know that they must encourage their team members and celebrate shared values and victories.

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Sep 19, 2022


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Portrayal of Your Problem and Potential Solutions Through the Symbolic and Structural Perspectives. Educational organizations define themselves through symbols such as athletic awards ceremonies and graduations. They structure themselves through organizational charts, roles, responsibilities, and rules. The structure binds employees together through relationships with managers and direct reports, but symbols bind them by touching their hearts. Kouzes and Posner (2009) remind us that successful leaders know that they must encourage their team members and celebrate shared values and victories. The structural and symbolic perspectives, as well as the leadership practice “Encouraging the Heart,” are the main themes for this week. You will learn how to use the final two perspectives from Bolman and Deal (1999) as a means of considering your problem. You will also learn how to apply the leadership practice “Encouraging the Heart” to your problem. It is easy to think of your problem in terms of structure because the solution will likely require some new policy. It is much harder to use the symbolic perspective. If you are trying to eradicate teen pregnancy, for example, you might create a structure whereby teenagers must take a certain number of credits of health education to graduate. Some schools go to an extreme of symbolism and have teenagers practice caring for a realistic baby doll that cries and requires feeding and diaper changes in an effort to prevent unwanted pregnancy. “Encouraging the Heart” may come in the form of a helpline where teens can have questions about sexuality answered in a private manner. Remember as you are considering your problem that some frames will be more useful than others based on your particular situation. There is no shame in saying that a frame or leadership practice was not especially valuable to you. You may also disagree with the subheadings that Bolman and Deal place under the main headings. For example, while the structural frame includes technology, NCU has emphasized technology as a program learning outcome, and this has caused us to treat it separately in its own week. Make sure that, while you are considering your problem through the four frames, you are also thinking about solutions proposed by the authors of the resources you have selected. You will need those potential solutions for Weeks 7 and 8. Be sure to review this week’s resources carefully. You are expected to apply the information from these resources when you prepare your assignments.


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