William Ury suggest several methods for individuals to consider during negotiations in his video. Among them are:
– Shared interests
– Power not to react
– Dealing with the other side
Assignment question – In your opinion, considering these four approaches to negotiations, which one would you use first under the following situation:
Company X reviews and updates technical documents to ensure they comply with legal and regulatory requirements. Management provided resources for employees to telework since 2020, now they want to discontinue telework completely. The work is being done in a timely manner and customers are satisfied. However, there have been a few complaints about the quality of work, though all issues were resolved.
Employees are mostly young and want to continue with telework, for a variety of personal reasons.
Management is from a more traditional generation that wants employees at their desks so they can monitor their work more closely.
The company leadership still comes into the offices because they own the building.
Explain your approach to resolving this conflict between management and employees.