At the end of Unit 6, each student will be responsible for submitting their second Individual Assignment. This assignment focuses on applying some of the concepts we studied in Unit 6.
Criteria for this assignment is outlined below:
This assignment will require students to apply their understanding of conflict resolution. This assignment will consist of two components – each part is outlined below:
Part 1
Each student is expected to outline a common organizational conflict. This conflict can be fictional (but realistic) or it can be from your own experiences in a workplace. During the Learning Lab, many different experiences were shared with one another. If you are struggling with an idea, please make use of the ideas and examples that were shared during the Learning Lab. You may add your own details/elements of the conflict as well.
Ultimately, the purpose of this first part is to provide an example of a scenario that involves organizational conflict. This scenario will be used as the basis for Part 2.
The scenario should include relevant contextual information. It is important to describe who was involved (do not use names if it is based on a real experience), what led to the conflict, any events/actions that escalated the conflict, and how this conflict affected the organization. Again, be specific – the more specific you are with the details, the easier Part 2 will be.
Given that this can be a fictional scenario, add any details you think will help.
Part 2
Once you have outlined a conflict, each student will present possible options that could be used to resolve the conflict. This discussion should include direct references to the readings and course content. Each student should include two or three different possible resolutions for the conflict that they outlined in Part 1.
In each resolution, students should provide a rationale as to why a specific resolution would be effective – it is important to connect your ideas back to content and readings. Responses should also include all important details such as who is/are required to be involved in the resolution, what course of action(s) will be involved, and what the anticipated outcome of an action is – again, be specific!
Additionally, students are encouraged to conduct their own research to support their ideas of conflict resolution.
Additional information can be found on the rubric:
Exceeds Expectations
* USE common experiences as possible!
1. Resolution(s) are effective and reflect a strong effort to apply content from the course and course readings. This is evident by the integration of meaningful and relevant quotes, references, and examples.
2. Clear, sufficiently detailed, and easily understood description of the conflict. 3. No spelling or grammatical concerns.
All sources MUST HAVE: authors, publication dates, and publishers. “Anonymous” authors, and sources without dates or publishers will not be accepted as valid sources and marks will be deducted.
Individual Assignment #2
Research and create your own student-made conflicts that center around management/labor issues, employee-to-employee issues or organization/community issues and present possible resolutions using researched literature material.
After the view please post a two page double space possible resolutions using researched literature material. All sources MUST HAVE: authors, publication dates, and publishers. “Anonymous” authors, and sources without dates or publishers will not be accepted as valid sources and marks will be deducted. It holds a value of 10% of your final mark.
Resources from this lesson:
1. du Plessis, Y. (2012). Exploring teamwork paradoxes challenging 21st-century cross-cultural conflict management in a multicultural organizational context. International Journal of Cross Cultural Management, 12(1), 49-71.
2. Halevy, N, & Katz, J. J. (2013). Conflict templates: Thinking through interdependence. Current Directions in Psychological Science, 22(3), 217-224.
3. Nahavandi, A. (2015). Organizational Behavior. Thousand Oaks CA: Sage Publication Inc.
ISBN: 978-1-4522-7860-5 (hardcover) (Ch. 11).
4. Neubert, M., & Dyck, B. (2014). Organizational Behavior. Hoboken, N.J.: Wiley.
ISBN-13: 978-1118153338 (Chapters 8 and 11)
5. Pearce L. Jones (2017). Organizational Behavior Real Research for Real Managers. Irvine, CA : Melvin & Leigh, Publishers.
ISBN-13: 978-099730841-9 (Ch. 7)
6. Steinel, W., Abele, A. E., & De Dreu, C. K. W. (2007). Effects of experience and advice on process and performance in negotiations. Group Processes & Intergroup Relations, 10(4), 533-550.